We booked our first trip with BVI Yacht Charters back in the fall of 2019 for sailing in mid March 2020. We had booked with another charter company in our previous trips. We wanted to try someone new and BVIYC fit the bill. Well then COVID happened. The staff at BVIYC was very accommodating in rescheduling our charter twice. We finally made it back the BVI's this November. This was our first time sailing a Catamaran and the boat was wonderful. The BVIYC staff arranged for a captain to give us a shakedown of the boat , and a few hours later we were on our way. We found out that November is a nice time of year in the Islands and we had a wonderful trip. More importantly, the support staff on the water and the office were very responsive to our questions and concerns, and that made our return to the British Virgin Islands very special!