This is our fourth charter with BVIYC. Here's why we keep coming back (and don't even bother to "shop around") --The staff is the very, very best. From answering my (too many) questions about specific boats to ensuring every request is met with a solution, Kelley, Abbie, Tikka, and the rest are top-notch. Kelley even picked up a fleece I had accidentally left in a hotel and brought it to the office. --When there was a snafu with the boat we originally chartered, they notified us promptly, offered a different boat, and worked with us to not only meet but exceed our expectations for the replacement boat. Our first two charters were just me and my husband. We chartered two monohulls that were perfect for us. Our third charter, we brought my sister and her husband - non-sailors who loved the experience. We chartered a large monohull that worked out great. Our fourth charter, my sister had bragged about how much fun chartering is, so we added on a cousin and her fiancee and a family friend. This time we chartered a sail cat and had the time of our lives. Everyone is already telling me "next year we'll..." I attribute a lot of that to knowing we had a well-maintained boat and a ready shore crew if needed. BVI YC is the very, very best. Once you charter with them, they will be your go-to charter company.