From the get go, BVI Yacht Charters continued to exceed our expectations for service, communication and support. Upon arrival, we were greeted by courteous staff members, given a top notch and thorough boat briefing, and witnessed a well-oiled operation in progress. We had absolutely no problems with our boat, and the check in and check out procedures were as smooth and efficient as one could ever imagine. My wife had contacted BVI yacht charters prior to our arrival and asked them to decorate the salon and deliver cake and champagne for my birthday - wow - what a treat! My wife was over the moon happy (as was I!) with their work! We cannot thank you enough for fantastic time in the USVI and BVI. We will be back!