Just returned from our 4th BVI charter. First time NOT using the "big company". Already planning our booking back to BVI Yacht Charters for next year. Abbie, Cassie, Kimmie, Kip, Raoul and ENTIRE staff were all friendly and helpful. We weren't a number, we were a name. Everything from scheduling to planning to check-in to check-out was easy and well coordinated. There was no "drop your bags in the lobby and hang out for a few hours while we finish prepping your boat". All was ready to go. Thanks team. We'll be back. The Maine gang from Salt Crush.